Job Description

Job Description

Job Description

Join Us as a Bilingual Inbound Customer Service Representative!

Take the leap into an opportunity where your professionalism, dedication, and attention to detail shine. We’re seeking Bilingual (English/Spanish) Inbound Customer Service Representatives ready to make a meaningful impact in a supportive, structured environment. If you’re dependable, excel in customer service, and meet high standards for punctuality and performance, this is your moment to thrive and start an extraordinary career.

Why You’ll Thrive Here

• Competitive Pay: Start at $18/hr with opportunities for career advancement.
• Set Schedule: Monday–Friday—no nights or weekends.
• Comprehensive Benefits: Medical, dental, vision, and life insurance.
• Generous Time Off: Enjoy 40.25 hours of PTO, paid holidays, and referral bonuses for your dedication.
• Supportive Company Culture: Participate in fun employee appreciation events and thrive in an environment that values respect, accountability, and teamwork.
• Paid Training: Start strong with a solid foundation through our comprehensive training program.

What Makes You a Great Fit

• Education: High School Diploma or GED required.
• Experience: At least one year of call center experience demonstrating customer service excellence.
• Key Skills:
  • Fluent in both English and Spanish (spoken and written).
  • Meticulous attention to detail.
  • Proficiency in using computer systems and navigating technology.
  • Strong communication skills with the ability to remain composed under pressure.
  • Exceptional multitasking abilities and a focus on accuracy.

Professional Expectations

• Commitment: Follow structured guidelines and procedures.
• Reliability: Near-perfect attendance and punctuality.
• Proactive Approach: Solutions-focused mindset to overcome challenges.

Additional Requirements

• Clear background check and drug screening.
• Professional references will be contacted to confirm past performance, attendance, and qualifications.
• Availability: 9 AM - 6 PM, 8-hour shifts.

Your Next Step to Success

This isn’t just a job—it’s a career that values attention to detail, professionalism, and your ability to make a meaningful contribution. As a Bilingual Inbound Customer Service Representative , your dedication and accuracy will play a vital role in delivering exceptional service and driving success for our team and customers.

Apply now to secure your spot in this exciting opportunity and step into a rewarding, growth-focused career. Let’s make 2025 a year of excellence and achievement, starting with you.

Company Description

A trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates.

Working with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort.

We are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today!

Company Description

A trusted family-owned company since 1969, we are one of Central Pennsylvania's oldest and most respected recruitment firms. Based in Harrisburg, we offer flexible staffing, placement, and recruitment services across diverse industries. Our personalized approach ensures the best match for both clients and candidates.\r\n\r\nWorking with our staffing firm means you’ll enjoy several benefits: our services are completely free for candidates, and you gain access to exclusive opportunities that may not be publicly advertised. Our experienced recruiters work directly with hiring managers, ensuring your qualifications are seen by decision-makers. We also provide personalized resume recommendations, helping you stand out and showcase your skills effectively. From interview preparation to offer negotiations, we guide you through every step of the hiring process, saving you time and effort.\r\n\r\nWe are proud to be an equal opportunity employer, committed to providing fair and inclusive employment opportunities for all. This policy covers every aspect of employment, from recruitment and hiring to training and advancement, ensuring a workplace that values diversity and equity. Let us help you find your next great opportunity—start your journey with us today!

Job Tags

Flexible hours, Shift work, Weekend work, Monday to Friday,

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