Customs Specialist Job at Freight Appointments, Charlotte, NC

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  • Freight Appointments
  • Charlotte, NC

Job Description

Job Description

Job Summary:

We are seeking a detail-oriented Customs Brokerage Entry Writer to support the day-to-day operations of our customs brokerage team. This role involves managing timely and accurate entry submissions, ensuring compliance, and maintaining excellent communication with clients and stakeholders.

Key Responsibilities:

  • Prepare and submit CHB entries, classifications, and OGA filings in a timely manner
  • Provide dispatch support and assist in coordinating ISF filings 48–72 hours before vessel departure
  • Monitor and process statements under the guidance of the Import Manager
  • Deliver outstanding customer service by communicating effectively with clients, carriers, vendors, and internal offices
  • Handle billing processes and approve vendor invoices
  • Stay updated on customs regulations to ensure full compliance with legal and company requirements
  • Perform additional duties as assigned

Qualifications:

  • High school diploma or equivalent required
  • Minimum 3 years of experience in customs brokerage
  • Strong customer service skills with frequent interaction via phone, email, and in person
  • Excellent written and verbal communication abilities
  • Proficiency in Microsoft Word and Excel
  • Exceptional organizational skills and the ability to meet deadlines
  • Ability to work independently and collaboratively

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