Job Description

World Emblem is one of the world's leading suppliers in high quality decorations. We offer a variety of FlexStyle, custom embroidered, sublimated, high-visibility striping, transfers, and more. Our product quality is complemented by its high level of customer satisfaction. With an average of less than 5 days on most products, World Emblem has one of the most competitive turn-around times in the market. For team members both domestic and abroad, World Emblem creates an inspiring and stimulating work environment so that our team has the space and the resources to innovate within our industry. Job Summary: The eCommerce Marketplace Specialist will be responsible for driving sales on Walmart.com, Facebook, and Instagram, establishing best-in-class brand stores on these platforms and driving user engagement and sales. Reporting to the Senior Director of eCommerce, this role requires an energetic individual with a strong technical knowledge as well as a passion for eCommerce sales.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Increase conversion rate through optimization of product listings, descriptions, images, infographics, metadata, pricing, promotions, cross-selling, etc.
• Address emerging technical and customer issues promptly and devise long-term solutions to prevent recurrence.
• Maintain outstanding fulfillment, returns, and customer service by working closely with internal departments in operations and sales to ensure seamless processes
• Provide insightful recommendations to drive sales through in-depth analysis of sales performance, user behavior, operations, and other relevant trends
• Develop and implement strategic marketing plans in collaboration with the marketing team to enhance brand visibility and drive eCommerce sales on these platforms

Qualifications 5+ Years of eCommerce experience

SKILLS

• Proven experience with online marketplaces
• Strong analytical skills with the ability to make data-driven recommendations
• Excellent organizational skills and the ability to manage multiple projects simultaneously

LANGUAGE ABILITY

Ability to Speak Spanish Preferred. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

WORK ENVIRONMENT

Office work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Physical Requirements & Working Environment The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or listen. The employee frequently is required to sit; stand; walk; use hands to finger, handle or feel, and reach with hands and arms; move about the facility. Some light physical effort is required. Must be able to work well under pressure. World Emblem is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. World Emblem is proud to be a drug free workplace. All applicants will undergo a criminal background check, pre-placement drug screen, and are in compliance with E-Verify World Emblem

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