Monitoring Support Engineer Job at Mitchell Martin Inc., Dallas, TX

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  • Mitchell Martin Inc.
  • Dallas, TX

Job Description

W2 / Hybrid

Position Type: Contract (12-24 Months Contract to Hire)

Job Description:

• User Experience Monitoring Onboarding Engineer for Glassbox Monitoring Tool for web based applications.

• Experience onboarding applications to JavaScript client capture user experience monitoring tools, especially Glassbox – If Not Glassbox, other Monitoring tools will suffice.

• Strong in JavaScript and Chrome dev tools

• Experience with other monitoring tools such as Glassbox, Tealeaf or other real-user experience monitoring tools

• Strong debugging and analytical skills

• Good communication and project management skills to work with internal application teams and engineering

• Self-starter with the ability to deliver complex solutions with minimal oversight and supervision

• Creative individual with a track record of working on and implementing innovative technology solutions

• Hands-on shell scripting and Linux system administration experience

Top 3-5 Skillsets / Experience needed (must haves):

  • Strong debugging and analytical skills
  • Experience with UX monitoring tool -- Glassbox -- in JavaScript environment(doesn’t necessarily need hands-on JavaScript) -- If not Glassbox, they will consider someone with experience in Dynatrace RUM, Quantum Metrics, FullStory, ContentSquare, Tealeaf etc.
  • Strong JavaScript tools with Chrome dev tools.
  • Experience with other monitoring tools such as Tealeaf or other real-UX monitoring tools
  • Self-starter with ability to deliver complex solutions with minimal oversight

Top 3 Skillsets that are (nice to haves):

  • Hands-on Java app hosting on Linux (directly relevant to the application monitoring focus)
  • Experience with deployment tools like BladeLogic, Ansible, Terraform, Puppet, Chef, AutoSys
  • Experience in scripting languages such as Shell Script, BladeLogic NSH, Python, Perl

Job Tags

Contract work,

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