Job Description

JOB DESCRIPTION

This position will focus on installing and supporting firewalls, wireless networks, network switches, VoIP phones in enterprise and small business environments, and implementing service with various providers such as Comcast, AT&T, Windstream and others. This is an onsite role and will require you to work in Tuscaloosa.

The ideal candidate will also have a broad knowledge in Windows Server, 365 solutions with an emphasis on Azure, SharePoint, OneDrive, SAN/NAS storage solutions, VMware, VEEAM, and enterprise multi-site environments.

KEY RESPONSIBILITIES / ESSENTIAL FUNCTIONS

1. Install, manage, and support firewalls, switches, and access points.
2. Maintain and configure VPN connections.
3. Support virtual network environments in vSphere, Hyper-V, and SANS.
4. Install, manage, and support VoIP phone systems (Mitel, 8x8, RingCentral)
5. Install, manage, and support Fortinet UTM firewalls.
6. Maintain and support Cisco switches and firewalls.
7. Ability to implement voice and data carrier services with AT&T, Comcast, Windstream, etc.
8. Support multiple customer locations with various network configurations.
9. Continually strive to automate and enhance operations by identifying areas of improvement, writing scripts, and documenting processes.
10. Work well within a team environment to support customers, end-users and other employees.
11. Participate in afterhours, holiday, and weekend coverage when necessary.
12. Excellent communication skills are required.

MINIMUM KNOWLEDGE, SKILLS, EXPERIENCE REQUIRED

The ideal candidate will have a background in networking (LAN/WAN), network security, and VoIP. Minimum requirement of high school diploma. Technical certificate, associates, or bachelor’s degree preferred. Experience may be considered in lieu of degree. Minimum 5 years’ experience required.

SKILLS:

Demonstrates network administration, deployment and troubleshooting skills. Exceptionally strong written and verbal communication and highly organized. Exhibits interpersonal skills and the ability to deal effectively with all levels of personnel. Possesses strong personal computer skills with experience in applications and/or operating system software. Must be able to read, write legibly, speak, and comprehend English. Must be willing to be trained, as well as help train others when needed.

WORKING CONDITIONS:

The job is primarily office-based, but the ideal candidate should have the ability to travel to various sites in Alabama and surrounding states on occasion. Ability to lift 55 pounds and lift and/or carry articles as servers, PC's, and technology hardware. This job involves mechanical duties that require sound motor skills.

ABOUT US

Founded in 1989, our local business has developed a reputation for excellence in Tuscaloosa and beyond. We work with a multitude of corporations, medical practices, insurance companies, banks, industrial manufacturing plants, local governments, and hundreds of small businesses. Our key employees have been with us for over 25 years and our key technicians have been with us over 15 years.

We offer great benefits and competitive pay. We pride ourselves on excellent customer service in a supportive, teamwork-focused environment.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person

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