Job Description

* Time will be split between North Hollywood and Sunland clinics*

PATIENT MONITORING NAVIGATOR JOB SUMMARY

In coordination with the healthcare team, is responsible for the duties related to CCHC's remote patient monitoring program. Duties include, (but are not limited to), assistance in starting patients on corresponding remote patient monitoring programs, monitoring and maintenance of incoming values/readings from patients, communication with all necessary parties (e.g. provider, support staff team and patient), and completion of follow-up orders.

PATIENT MONITORING NAVIGATOR ESSENTIAL DUTIES AND RESPONSIBILITIES

• Monitors and maintains patient data portal dashboard per corresponding program.
• Reviews received values/readings via remote patient monitoring on the patient data portal dashboard.
• Communicates with and informs the provider, of any corresponding alerts as a result of received readings and/or program responses.
• Acts in accordance with provider orders.
• Acts as a point of contact for patients that have questions about devices related to the corresponding remote patient monitoring program and app.
• Assists with the loading of device app(s) and performs device accuracy test(s)/calibration(s), as needed, for corresponding program pathways.
• Conducts training on the program devices, including but not limited to:
• What the device type is
• How to utilize/operate the device(s) it,
• How often to utilize a device/devices
• Transmission of data between a device/devices onto a program app
• Provides patient education/teaching as needed, in relation to the corresponding remote patient monitoring program.
• Travel between assigned locations.
• Assures timeliness of services rendered to patients
• Performs related work as required
• Participates in huddles with provider MA team, as directed.
• Reports equipment or supply needs to corresponding supervisor.
• Maintains files/data/information as they related to program needs and expectations
• Conducts mailings and calls to patients, as needed.
• Documentation into the EHR patient record
• Other duties as assigned.

PATIENT MONITORING NAVIGATOR EDUCATION, TRAINING, AND EXPERIEINCE :

• Bachelor's degree in Health Education, Public health, Health Sciences, or related field OR CMA license
• Ability to travel between clinics
• Bilingual in English/Spanish required.
• Ability to use technology
• Ability to provide training on program device(s)

PATIENT MONITORING NAVIGATOR PAY RATE: $23 - $25/hour

PATIENT MONITORING NAVIGATOR BENEFITS:

• Medical, Dental and Vision – 100% paid by Employer
• Life Insurance and Accidental Dismemberment – 100% paid by Employer
• Paid Holidays
• Paid Time Off
• 401K
• 401K Matching
• Flexible Spending Account
• Fringe
• Supplemental Insurance

We are committed to providing equal employment opportunities to all applicants, including those with arrest or conviction records. In accordance with the ULAC Fair Chance Ordinance, we will not inquire about or consider criminal history until after a candidate has received a copy of their background check report. All applicants will be evaluated based on their qualifications and ability to perform the essential functions of the job. For more information, please refer to LA Country Fair Chance Hiring .

Compensation details: 23-25 Hourly Wage

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