Job Description

Job Description

Job Description

PROJECT RIGHTCLICK ADMINISTRATOR

Oneida Technical Solutions, LLC (OTS) has a rich history of providing IT support and associated services in highly complex, highly regulated, highly secure environments, including the U.S. Department of Defense (DoD), law enforcement, health care, retail, and the casino gaming industry. We have an exciting opportunity to support the Air Force Enterprise IT as a Service (EITaaS) Wave 1, specifically advancing the solution for bringing the EITaaS IT Service Management offerings to SIPR.

We are currently seeking a Project RightClick Administrator for an onsite position in Chantilly, VA.

Project RightClick is a mission-critical initiative focused on enhancing digital governance, data control, and secure system access across the enterprise. Our goal is to ensure seamless user experiences while maintaining strong compliance and cybersecurity standards. We're looking for a dedicated Project RightClick Administrator to help manage platform operations and ensure continued system efficiency and user satisfaction. The Project RightClick Administrator will support the technical and operational aspects of the RightClick system. This includes managing user accounts, permissions, policies, workflows, and system health while collaborating with cross-functional IT and business teams to ensure secure and efficient platform use. Key Responsibilities

• Administer the RightClick platform, including system configuration, user provisioning, and policy enforcement
• Monitor platform performance, conduct system audits, and troubleshoot issues
• Collaborate with security and compliance teams to maintain data protection standards
• Coordinate updates, patches, and change management procedures
• Train users and provide technical support across departments
• Develop and maintain documentation for workflows, policies, and procedures
• Analyze system usage data and provide insights to stakeholders for process improvements
• Serve as a point of contact for vendors and technical support related to the RightClick platform

Required Qualifications

• 10 years of experience in IT administration, system support, or project coordination
• Familiarity with digital access platforms, identity management systems, or governance tools
• Proficiency in managing user roles, permissions, and access control policies
• Strong problem-solving, analytical, and communication skills
• Experience with ticketing systems, reporting tools, and audit logging
• Detail-oriented with the ability to handle sensitive data securely

• DoD 8140 compliance, CompTIA Security + or higher

• Must have Active Secret Clearance

Preferred Qualifications

• Experience with governance platforms like Nexthink, Active Directory, Okta, or similar
• Knowledge of ITIL frameworks and service delivery best practices
• Prior experience working in enterprise environments or public sector projects
• Project management exposure (PMP, Agile, or Scrum familiarity)

Oneida Technical Solutions is an equal opportunity employer. Qualified candidates will be considered without regard to legally protected characteristics.

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