Job Description

Do you relish the prospect of providing end to end support across multiple product suits?

Would you like the opportunity to work in a high-impact role responsible for building customer loyalty?

Join our highly-skilled Security Consulting team

Our Professional Services team is a group of Internet technologists and Security experts that support customers globally. We design, implement web, network and security solutions to make the Internet work fast, intelligent and secure. We utilize security expertise and deploy solutions to protect our customers’ applications, data and infrastructure.

Become a trusted advisor

As a Security Consultant, you’ll be the primary security contact, ensuring successful integration & support for customers. As a trusted consultant, you’ll learn & implement creative solutions to help customers leverage Akamai’s security products.

As a Security Consultant, you will be responsible for:

• Advocating security best practice for the customers during product integration and maintenance
• Being the central point of contact for customers & leading the integrated account team delivering customer success
• Partnering with the business and cross-functional project teams to review and ensure integration efficiency, high quality service
• Leveraging technical expertise & project management skills, along with periodic hands-on technical work to ensure customer satisfaction
• Identifying service enhancements and potential problems to ensure continuous improvements to quality of customer service delivery
• Communicating with customers, internal teams and partners to share information and deliverables

Do what you love

To be successful in this role you will:

• Have 3-5years of relevant experience & a bachelor’s degree in Computer Science, or its equivalent
• Demonstrate experience in a customer-facing role within the information technology industry
• Demonstrate expertise in Application Layer Security, API Security, SIEM, DevSecOps
• Show understanding of working with network technologies, web security or media related technologies, methodologies and/or architectures
• Have knowledge in router setup knowledge, CCNP, BGP knowledge
• Have a natural ability to engage, influence and build trusted relationships with customers in difficult environments
• Demonstrate experience in delivering technical projects with an ability to manage multiple priorities
• Be a good team player, able to collaborate, prioritize, and solve problems in a fast changing environment

Work in a way that works for you

FlexBase, Akamai’s Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work

Connect with us on social and see what life at Akamai is like!

We power and protect life online, by solving the toughest challenges, together.

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavours

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

About us

Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences helping billions of people live, work, and play every day. With the world’s most distributed compute platform from cloud to edge we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.

Join us

Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!
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