About the Role:
A leading healthcare organization is seeking a Service Designer to revamp the digital member experience for Over-the-Counter (OTC) and Dental benefits. This is a high-impact role for someone passionate about accessibility, service ecosystems, and designing with empathy—especially for aging or non-tech-savvy populations.
This role is a contract through the end of the year, 40 hours per week. Candidates work primarily remotely but must be currently located in Long Beach or surrounding cities with the ability to go on-site for meetings.
No C2C - C2C vendors will be blocked!
Key Responsibilities:
Who We’re Looking For:
Details:
Why This Role Matters:
You’ll help transform how patients engage with their benefits—removing friction, building trust, and creating meaningful improvements in how care is accessed and managed.
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