Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. Logitech is the Sweet Spot for people who want their actions to have a positive global impact while having the flexibility to do it in their own way. The Team and Role: Logitech is a world leader in products that connect people to their digital experiences. With a broad portfolio of interface devices, Logitech's leadership in innovation encompasses a wide variety of peripherals. Logitech is at the forefront of design and is creatively driving a richer experience for digital interactions. The Gaming business group is Logitech's fast-growing division, consisting of our mice, keyboards, earphones, and simulator software products. It is a key pillar of Logitech's past, present, and future as a global brand known for great design and exceptional user experiences. The UX Researcher Specialist is responsible for planning, conducting, and analyzing user research studies, primarily focused on usability and UX testing. This includes both in-person sessions (potentially in our Silicon Valley office or other locations) and remote field studies with our target audience. Your insights will directly influence product design and development, ensuring we create intuitive and engaging experiences that resonate with gamers, streamers, and creators. Your Contribution: Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. Share our passion for Equality and the Environment. These are the behaviors and values you'll need for success at Logitech. In this role you will: Plan and Design UX studies: Collaborate with product managers, designers, and engineers to understand research needs and objectives. Develop research plans, including methodologies (e.g., usability testing, interviews, surveys), participant recruitment criteria, and testing scripts. Determine the most appropriate research methods (in-person, remote, moderated, unmoderated) based on research questions and resources. Oversee Participant Recruitment and Screening: Identify and recruit target gamers who match specific demographic and gaming behavior profiles. Develop and administer screening questionnaires to ensure the selection of qualified participants. Manage participant communication and scheduling. Conduct Usability Testing Activities (Hardware & Software): Plan, moderate, and conduct in-person usability testing sessions in a staged room, remotely over Zoom, or other designated locations. Develop and execute task scenarios and interview questions tailored to gaming experiences. Conduct remote usability testing sessions and studies using various online tools and methodologies Collect Data and Analyze: Observe and document user behaviors, feedback, and pain points during research sessions. Collect both qualitative (e.g., verbal feedback, observations) and quantitative data (e.g., task completion rates, error counts, satisfaction ratings). Analyze research data to identify key insights, patterns, and actionable recommendations. Leverage AI tools as an aide to assist in data synthesis Report and Communicate: Create clear, concise, and compelling research reports and presentations summarizing findings and recommendations. Effectively communicate research insights to cross-functional teams, including product managers, designers, engineers, and stakeholders. Advocate for user-centered design principles and ensure user feedback is integrated into the product development process. Assist with Research Operations: Maintain and organize research materials, tools, and equipment. Contribute to the development and improvement of user research processes and best practices within the team. Manage an ever-growing panel of hundreds of external testers. Key Qualifications: For consideration, you must bring the following minimum skills and experiences to our team: 2+ years of experience conducting user research, specifically usability testing, in a product development environment. Demonstrated experience conducting both in-person and remote user research studies. Experience working with hardware and software products is highly desirable. Strong understanding of user-centered design principles and methodologies. Excellent moderation and facilitation skills for both in-person and remote sessions. Strong analytical and problem-solving skills with the ability to translate research findings into actionable insights. Excellent written and verbal communication skills, including the ability to create clear and persuasive reports and presentations. Experience with statistical analysis and data visualization is a plus. Ability to work independently and collaboratively within a fast-paced environment. Preferred Qualifications: Bachelor's degree in Human-Computer Interaction (HCI), Psychology, Cognitive Science, Design, or a related field. Experience researching console, PC, or mobile games. Passion for gaming and understanding of gamer behaviors and motivations is a significant plus. Compensation: This position offers an annual base salary typically between $ 76000 and $ 96,000.
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