Hotel Front Desk Receptionist Job at Homewood Suites Tucson, Tucson, AZ

QTZpOEtOUzhaTGxZVDJuUVgxNzFLcGFFdEE9PQ==
  • Homewood Suites Tucson
  • Tucson, AZ

Job Description

We’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today! Responsibilities:

  • Handle customer complaints as necessary
  • Manage room bookings in-person, online, and through incoming calls, and answer inquiries about guests’ needs, including questions about available rooms, amenities, room rates, special requests, and rewards programs
  • General bookkeeping: ensure all hotel guest account information is accurate and up-to-date
  • Work with the housekeeping staff to ensure rooms are ready for new guests
  • Welcome, register, check-in, and check out guests staying at the hotel, provide keys and room numbers, and record credit card information
Qualifications:
  • 1+ year of hotel industry experience or related job preferred
  • Displays impeccable interpersonal, time management, organizational skills, and customer service skills
  • Must have graduated high school, received a GED or equivalent
  • Well-versed in taking telephone calls and handling stressful situations
  • Has previous experience or working knowledge of Microsoft Office and reservation management systems
About Company: Homewood Suites by Hilton is located at the corner of River and Campbell in St. Phillips Plaza.

Job Tags

Similar Jobs

Per Sé Group

Oregon Licensed Electrical Journeyman Job at Per Sé Group

 ...Sites) Job Type: Long-Term Contract Hourly : 50.00 Per Diem: 150.00 Reports To: Electrical Supervisor / Project Manager...  ...Job Summary: Seeking a Journeyman Electrician to support construction of advanced Carbon Capture Facilities. Responsibilities include... 

LHH

Director of Ecommerce Job at LHH

 ...Position Overview: The Director of eCommerce will be responsible for overseeing and managing all aspects of our online sales and marketing strategies. This includes pay-per-click (PPC) advertising, performance marketing, web migrations, managing third-party marketplaces... 

Carvana

Project Manager, Sell to Carvana Job at Carvana

 ...Job Description Job Description PROJECT MANAGER, SELL TO CARVANA On-site - Tempe, AZ About Carvana Our mission is simple, we are changing the way people buy cars. We are the first 100% online car-buying experience, which means we have no sales team and no... 

VCA Animal Hospitals

Cardiologist Job at VCA Animal Hospitals

**_Introduction_**Join us as a board-certified or residency-trained **Cardiologist** at **VCA Orange County Veterinary Specialists** and you'll quickly discover that you're well supported by world-class medicine, technology, facilities and a talented team. You'll be empowered...

SynergisticIT

Junior Java/DevOps Engineer (Remote) Job at SynergisticIT

Since 2010 Synergisticit has helped Jobseekers get employed in the tech Job market by providing candidates the requisite skills, experience and technical competence to outperform at interviews and at clients. Here at SynergisticIT We just don't focus on getting you a tech...